Get in Touch
Have questions? We're here to help. Choose the best way to reach us below.
Email Support
For technical questions, API issues, or general inquiries. We typically respond within 24 hours.
contact@makesence.devEnterprise Inquiries
For volume discounts, custom SLAs, dedicated support, or partnership opportunities.
Contact SalesCommon Questions
How quickly will I get a response?
We aim to respond to all emails within 24 hours during business days. Enterprise customers with dedicated support receive priority response.
Do you offer live chat support?
Currently, email is our primary support channel. We're working on adding live chat for enterprise customers. Stay tuned for updates.
Where can I check service status?
Visit our Status Page for real-time uptime monitoring and incident reports.
How do I report a bug or security issue?
Please email us directly at contact@makesence.dev with details. Do not disclose security vulnerabilities publicly.